User Rights regularly publishes selected decisions from actual arbitration proceedings between users and social media platforms. By publishing these decisions, we aim to promote transparency. This provides those affected, platforms, and the public with insight into the specific application of the Digital Services Act (DSA) and the practice of out-of-court dispute resolution in the digital space.
To protect complainants' privacy and personal rights, all cases are anonymised and personal data redacted before publication.
Please note: In German cases, we may apply German criminal law. This is indicated by the relevant section (§).
