Doxxing on Social Media – Know Your Rights
Your home address, workplace, phone number or other personal details have been published on Instagram, TikTok or another platform without your consent – often alongside calls for others to contact or target you. Or your own legitimate content was wrongly removed as doxxing. Both situations can cause serious real-world harm and are in most cases a clear violation of platform policy. Since the Digital Services Act (DSA) came into force, you can challenge a platform's decision through a certified, independent dispute settlement body, like User Rights.
User Rights is the first such body certified under Article 21 DSA in Europe for social media platforms, certified by the German Federal Network Agency (Bundesnetzagentur). The procedure is free of charge for users. The platform bears the costs. You do not need to complete the platform's internal complaint procedure before turning to User Rights. All we require is proof that you submitted a report or filed an internal appeal through the platform's complaint mechanism. Cases are currently reviewed for platform actions on Instagram, Facebook, TikTok, X, YouTube, LinkedIn, Snapchat and Pinterest. Our assessments are based on platform policies and if applicable, EU and national law. Currently, User Rights is certified for German and Italian Law.